GTC

General Terms and Conditions 

Sabine Walter

§ 1 General provisions

  1. nSabine Walter provides coaching and training services on the basis of these General Terms and Conditions (GTC). The version valid at the time of the conclusion of the contract is decisive. Deviating terms and conditions only apply if Sabine Walter has expressly recognised them in writing. 
  2. The contracts concluded by Sabine Walter are service contracts. The object of the contract is therefore the provision of the agreed coaching and training services, not the achievement of a specific success or goal.
  3. The coaching and training sessions offered by Sabine Walter are a free, active and self-responsible process in which certain successes cannot be guaranteed. Sabine Walter is at your side as a process facilitator and supporter for decisions and changes - the actual change work is done by you. You should therefore be prepared and open to dealing with yourself and your situation.

§ 2 Conclusion of contract

  1. You order coaching or training services online via Sabine Walter's website. The coaching and training services presented at executive-coaching.io or managementberatung-coaching.de do not constitute a binding offer, but a non-binding invitation to you to submit an offer. 
  2. You place the desired coaching and training services in the "shopping basket". After entering your personal data and payment information, you have the opportunity to check all the contract details you have entered. By submitting your offer for the desired coaching and training services by clicking on the button provided, you are submitting a legally binding offer to conclude a corresponding contract. 
  3. If your offer is accepted, Sabine Walter will usually send a booking confirmation within 1 hour to the e-mail address you have provided. The contract is concluded when this booking confirmation is sent. You must therefore ensure that the e-mail address provided is up-to-date and accessible.

§ 3 Payment 

  1. The fees listed on Sabine Walter's website apply to all coaching and training services provided by Sabine Walter. These are exclusive of statutory value added tax (VAT). 
  2. Invoices are sent exclusively by e-mail, usually within 2 working days, to the e-mail address you have provided. You must therefore ensure that the e-mail address provided is up-to-date and accessible.
  3. The available payment options are listed on Sabine Walter's website.
  4. The invoice is due for payment immediately after being sent to you without any deductions. 
  5. In the event that the agreed fee is not paid on time, Sabine Walter reserves the right to cancel the booked coaching or training appointment. Information about the cancellation of the appointment will be sent by e-mail to the e-mail address you have provided.  

§ 4 Services provided by Sabine Walter

  1. Sabine Walter provides the commissioned services in person or virtually (telephone, web conference tool) and on the basis of the information and data provided by you. This collaboration is based on co-operation and mutual trust.  
  2. If a service takes place virtually, you are obliged to ensure a good connection (sufficient network for web conferences, telephone network coverage, etc.). If the ordered services cannot take place due to connection problems on your side, the planned unit will be charged. If the cancellation is due to connection problems on Sabine Walter's side, the scheduled session will be rescheduled at another time.  
  3. Sabine Walter's coaching and training services are expressly not medical services. Sabine Walter's coaching and training services are also not psychotherapy and are not a substitute for psychotherapy. You bear full responsibility for your actions during the entire coaching or training process, both during and outside the coaching or training sessions. Participation in a coaching or training programme requires normal mental and physical resilience.

§ 5 Rebooking, cancellation, subsequent dates

  1. There is no entitlement to a refund of the fee for coaching or training appointments that have been agreed and not utilised by you.
  2. You can rebook or cancel the agreed coaching or training appointments free of charge up to 96 hours before the start (receipt here). The rebooking or cancellation can only be made by e-mail to . If no rebooking or cancellation is made in due time, the coaching or training session will be charged in full at the agreed fee. 
  3. If you would like to work with Sabine Walter again, please book another coaching or training session online at executive-coaching.io. If you would like to work with Sabine Walter in a different context or on a different topic, please contact . Sabine Walter will then create a customised offer for you. 

§ 6 Cancellation of appointments by Sabine Walter

  1. Sabine Walter reserves the right to cancel coaching or training appointments without notice in the event of non-culpable prevention or force majeure. This also includes impediments to performance due to illness, accident or similar. 
  2. The parties will then agree an alternative date. If an alternative date cannot be agreed, any costs already paid by you will be refunded. Further claims (with the exception of injury to life, limb, health and gross negligence on the part of legal representatives, employees or other vicarious agents) are excluded.

§ 7 Extraordinary cancellation 

  1. The contractual relationship may be terminated by either party without notice if the necessary mutual trust between the parties is no longer guaranteed.
  2. The contractual relationship may be terminated by either party for good cause without notice if there are facts on the basis of which the terminating party cannot reasonably be expected to continue the employment relationship until the expiry of the notice period or until the agreed termination of the employment relationship, taking into account all the circumstances of the individual case and weighing up the interests of both parties to the contract. 

§ 8 Right of cancellation for consumers

  1. You have the right to cancel this contract within fourteen days without giving any reason.
  2. The cancellation period is fourteen days from the day the contract is concluded.
  3. To exercise your right of cancellation, you must contact Sabine Walter, Roseweg 2, 86938 Schondorf, Tel. 08192-2377386, ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use our Sample cancellation formwhich, however, is not mandatory. 
  4. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

§ 9 Consequences of cancellation

  1. If you withdraw from this contract, Sabine Walter shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by Sabine Walter), without undue delay and in any event not later than 14 days from the day on which Sabine Walter is informed about your decision to withdraw from this contract. For this repayment, Sabine Walter will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. 
  2. If you have requested that the coaching and training services should commence during the cancellation period, you must pay Sabine Walter a reasonable amount corresponding to the proportion of the coaching and training services already provided up to the time at which you inform Sabine Walter of the exercise of the right of cancellation with regard to this contract compared to the total scope of the coaching and training services provided for in the contract.

§ 10 Liability

  1. The documents provided and methods/tools used in the context of coaching and training services are created and applied by Sabine Walter to the best of her knowledge and ability. 
  2. The coaching and training sessions offered by Sabine Walter are a free, active and self-responsible process in which certain successes cannot be guaranteed. Sabine Walter is at your side as a process facilitator and supporter for decisions and changes - the actual change work is done by you. It is therefore understood that Sabine Walter is not liable for the decisions and actions that you make or take on the basis of the coaching/training that has taken place. 
  3. Notwithstanding the above provisions and the following limitations of liability, we shall be liable without limitation for damages to life, body and health resulting from a negligent or intentional breach of duty by our legal representatives or our vicarious agents, as well as for damages covered by liability under the Product Liability Act, and for all damages resulting from intentional or grossly negligent breaches of contract and fraudulent intent on the part of our legal representatives or our vicarious agents.
  4. We are also liable for damages caused by simple negligence, insofar as this negligence concerns the breach of such contractual obligations, the fulfilment of which is of particular importance for achieving the purpose of the contract (cardinal obligations). However, we shall only be liable insofar as the damages are typically associated with the contract and are foreseeable. Otherwise, we shall not be liable for simple negligent breaches of secondary obligations that are not essential to the contract. The limitations of liability contained in sentences 1 - 3 shall also apply insofar as the liability for legal representatives, executive employees and other vicarious agents is concerned.
  5. Any further liability is excluded regardless of the legal nature of the claim asserted. Insofar as our liability is excluded or limited, this shall also apply to the personal liability of our employees, workers, staff, representatives and vicarious agents.

§ 11 Confidentiality

  1. Sabine Walter undertakes not to utilise or disclose to third parties any business or trade secrets or confidential information that become known to her during her work for you without your prior consent. The same applies to the documents and knowledge provided to her.
  2. In addition, the parties agree to maintain confidentiality regarding the content of their contract and the knowledge gained during its execution.
  3. The confidentiality obligations described here shall continue to apply indefinitely beyond the end of the contract term.
  4. Paragraphs 1 to 3 shall not apply if the coach/trainer is obliged by law to disclose the data, for example in the case of criminal offences, or is obliged to provide information by official or court order. This also applies to information provided to legal guardians, but not to information provided to spouses, relatives, family members, colleagues or superiors.
  5. Paragraphs 1 to 3 shall also not apply if personal attacks are made against the coach/trainer or his professional practice in connection with the counselling or coaching and he can exonerate himself by using accurate data or facts.

§ 12 Final provisions

  1. The contracts concluded between the parties are subject to the substantive law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
  2. The place of fulfilment is Schondorf am Ammersee.
  3. If the customer is a merchant, a legal entity under public law or a special fund under public law, or has no general place of jurisdiction in Germany, the parties agree that Sabine Walter's registered office is the place of jurisdiction for all disputes arising from this contractual relationship; exclusive places of jurisdiction remain unaffected by this.
  4. Should the contract contain invalid provisions, this shall not affect the validity of the remainder of the contract. The wholly or partially invalid provision shall be replaced by a provision whose economic success comes as close as possible to that of the invalid provision.
  5. Sabine Walter is authorised to amend these GTC for objectively justified reasons (e.g. changes in case law, legal situation, market conditions or corporate strategy) and subject to a reasonable period of notice. Existing customers will be notified by e-mail at least two weeks before the change comes into effect. If the existing customer does not object within the deadline set in the notification of change, their consent to the change is deemed to have been granted. In the event of an objection, Sabine Walter is entitled to terminate the contract extraordinarily at the time the change comes into effect. The notification of the intended amendment of these terms of use will refer to the deadline and the consequences of the objection or its absence.